” Over the last six or seven years, e-trackit has kept pacewell with the demands of Shu Shu. According to James the level of support is one of the key reasons that e-trackit remains their supplier of choice. “The best bit of the service is the help desk. They’re a very good team, always accessible and always helpful. Our staff are not IT experts: they value having a quick answer to any problems at the end of the telephone. It’s really helpful to have a patient and readily available team behind us.”